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Privacy Policy

Effective Date: May 26, 2026

AI Media Consult (“we,” “our,” or “us”) operates the website aimediaconsult.com and its subdomains. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, apply for a digital growth audit, request professional web design or maintenance quotes, or use our digital services.

We are committed to protecting your business and personal data in accordance with the Data Protection Act, 2012 (Act 843) of Ghana and international best practices for data privacy.

1. Information We Collect

We collect information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, subscribing to marketing materials, or contacting us directly.

  • Identity and Contact Data: Full name, business email address, phone/WhatsApp number, company name, and current website URL.

  • Project and Financial Data: Estimated project budgets, marketing/tech budgets, business bottlenecks, and functional requirements submitted via our consultation or quote forms.

  • Technical and Usage Data: IP address, browser type, operating system, access times, device telemetry (such as cursor pathways or keystroke dynamics used for background spam prevention), and the pages you have viewed directly before and after accessing our site.

2. How We Use Your Information

We use the information we collect to provide, maintain, and optimize our services, including:

  • Fulfilling Requests: Processing your forms for website design quotes, CMS maintenance packages, and booking your Digital Growth Audit.

  • Communications: Sending you customized project proposals, automated invoicing (powered by our 20i infrastructure), and response updates.

  • Security and Fraud Prevention: Operating invisible background tools (such as Cloudflare Turnstile or telemetry-based validation) to detect spam and protect our web infrastructure from automated bot traffic.

  • Marketing Adaptations: Delivering tailored insights via our newsletter regarding AI automation, web architecture upgrades, or updates from our AI Media Tutorial Channel, provided you have opted in.

3. Data Retention & Secure Infrastructure

Your data security is paramount. All information submitted through our ecosystem is encrypted in transit using industry-standard SSL/TLS protocols.

  • Hosting Security: Client website data and operational metrics are securely hosted on our high-performance 20i Reseller Platform, featuring 24/7 monitoring and automated infrastructure protection.

  • Retention Period: We retain your personal and corporate information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve corporate disputes, or enforce our Service Level Agreements (SLAs).

4. Sharing Your Information

We do not sell, trade, or rent your personal or business identification information to third parties. We may share information only under the following limited circumstances:

  • Third-Party Service Providers: We may share limited operational telemetry data with secure, third-party backend infrastructure components (such as security verification tools or automated payment processing engines like Paystack or Hubtel) to ensure seamless delivery of services.

  • Legal Compliance: We may disclose your information where required by Ghanaian or international law, governmental requests, or judicial proceedings.

5. Your Data Protection Rights

Depending on your jurisdiction, you have specific rights regarding your personal and corporate data, including:

  • The Right to Access: You have the right to request copies of the data we hold about your enterprise.

  • The Right to Rectification: You can request that we correct any information you believe is inaccurate or incomplete.

  • The Right to Erasure: You have the right to request that we erase your personal data under certain operational conditions, provided it does not conflict with active service retainers (such as ongoing Enterprise Content Management or CMS Maintenance contracts).

  • Opting Out: You can unsubscribe from our marketing newsletters at any time by clicking the “unsubscribe” link at the bottom of our emails.

6. Cookies and Tracking Technologies

We use cookies and similar background tracking technologies to analyze site traffic, remember user preferences, and enhance your interactive experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our high-converting landing pages or interactive forms may not function at peak efficiency.

7. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time to reflect updates in our tech stack, service pivots, or regulatory amendments. Any changes will be posted immediately on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we safeguard your digital assets.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the data handling practices of our digital growth systems, please reach out to us:

  • Email: privacy@aimediaconsult.com

  • Corporate Address: AI Media Limited, P.O.Box MS 245, Mile Seven, Accra, Ghana